Fi88 Terms and Conditions – Complete User Platform Guide

01 Member Eligibility

Platform fi88 is an online entertainment service provided exclusively for adult users. To be eligible to register and use fi88 services, you must meet all of the following requirements:

• Be at least at least 18 years of age on the date of registration.
• Be located in a geographic jurisdiction where the use of online entertainment platforms is legally permitted.
• Has never been listed on any self-exclusion programme or exclusion list from a relevant institution.
• Have full legal capacity to enter into a binding agreement.
• Register only one personal account — multiple account registrations are strictly prohibited.

Fi88 reserves the right at any time to request age and identity verification. If verification cannot be completed within the specified timeframe, fi88 reserves the right to suspend or close the account until the KYC process is fully completed.

02 Account Registration

Each user is only permitted to hold one active account on the fi88 platform. Multiple account registrations by the same individual — whether using different names, phone numbers, emails, IP addresses, or payment methods — are considered a serious violation of these terms.

2.1 Registration Information

All information you provide during the registration process must be accurate, complete, and up to date. You are fully responsible for ensuring your profile information is kept up to date. fi88 shall not be held liable for any losses arising from inaccurate or outdated information provided by the user.

2.2 Account Security

You are fully responsible for maintaining the confidentiality of your password and fi88 account login credentials. It is strongly advised that you:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Report to the fi88 support team immediately if you suspect your account has been compromised.
• Log out after every session, especially when using public devices.

2.3 Identity Verification (KYC)

Fi88 conducts a thorough KYC process to comply with international compliance requirements. You may be asked to submit documents such as a national ID, passport, utility bill, or bank statement for identity verification purposes. All submitted documents will be handled securely and confidentially in accordance with fi88 Privacy Policy.

03 Deposit & Withdrawal

Fi88 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All transactions are processed through secure, encrypted payment channels.

3.1 Deposit Policy

• The minimum deposit is as stated on the fi88 platform, depending on your chosen payment method.
• All deposits must be made using a payment method registered in your own name. fi88 does not accept third-party deposits.
• Deposits credited to your fi88 account cannot be reversed.
• Fi88 reserves the right to decline or hold suspicious deposits pending the completion of an investigation.

3.2 Withdrawal Policy

Fi88 is committed to processing winning withdrawals promptly and transparently. The withdrawal terms are as follows:

• Withdrawals may only be made to the account or payment method that same as the one used for the deposit.
• The KYC verification process must be fully completed before the first withdrawal can be processed.
• Withdrawal requests that meet the requirements will be processed within the timeframe stated on the platform according to the selected payment method.
• Fi88 reserves the right to request additional documents before approving withdrawals that exceed a certain limit.
• Any suspicious withdrawal attempts or those inconsistent with these terms will be investigated and may be declined.

04 Bonus & Promotions

Fi88 offers a variety of attractive bonuses and promotions to registered members from time to time. All bonus offers are subject to specific terms and conditions stated in each respective promotion. The general terms applicable to all fi88 bonuses are as follows:

4.1 Bonus Eligibility

• Bonuses are only eligible to be claimed by members who meet the criteria specified in each promotion.
• One account, one IP address, one device, and one payment method is eligible for only one claim of the same bonus.
• Fi88 reserves the right to decline or void bonus claims suspected of being submitted fraudulently.

4.2 Rollover Requirements

All bonuses credited to your fi88 account are subject to rollover requirement (re-wagering) before a withdrawal is permitted. The specific rollover value for each bonus is stated on the relevant promotions page. Withdrawals will not be processed until the rollover requirement has been fully met.

4.3 Bonus Validity Period

Each bonus has a set validity period. Bonuses that are unused or whose rollover requirements are not met within that period will expire automatically and cannot be recovered. fi88 is not responsible for any losses resulting from expired bonuses.

4.4 Bonus Abuse Prohibition

Any attempt to exploit the fi88 bonus system through improper wagering strategies, use of multiple accounts, or other methods deemed abusive is strictly prohibited. fi88 reserves the right to cancel all related bonuses and wins, and to close the accounts involved.

05 Game Rules

All games available on the platform fi88 are operated using an independently audited Random Number Generator (RNG) system to ensure genuine fairness and randomness in every game outcome.

5.1 Game Integrity

• The use of bots, automated scripts, artificial intelligence tools, or any third-party software to gain an unfair advantage in games is strictly prohibited.
• Any form of collusion between players, including strategy coordination in live casino games, is a serious violation of these terms.
• Any attempt to exploit technical bugs or errors in the game system must be reported to fi88 and not exploited. Exploiting bugs will result in account closure.

5.2 Game Results

The results of all games on the fi88 platform are final once confirmed by the system. In the event of any dispute regarding game results, the fi88 team will review the system log records, which serve as the official and conclusive record.

5.3 Technical Disruptions

In the event of a technical disruption during an active game session, fi88 will use all available log records to resolve the situation in the fairest manner possible for all parties. fi88 is not responsible for any losses arising from internet service interruptions on the user's end.

06 Data Privacy & Security

Protecting your personal information is a priority for fi88. The collection, processing, and storage of your personal data is conducted in accordance with fi88's comprehensive privacy policy and complies with international data protection standards.

Your personal information is collected solely for stated purposes, used to enable platform access, process transactions, comply with legal requirements, and improve fi88 services. Your data will not be sold or shared with third parties without your consent, except as required by law.

For full details on how fi88 handles your personal data, please refer to fi88 Privacy Policy which forms part of this agreement.

07 Account Termination & Suspension

Fi88 reserves the right to suspend or terminate any member account, with or without prior notice, in the event of the following circumstances:

• Violation of any section of these Terms and Conditions.
• Submission of false or misleading information during registration or the KYC process.
• Abuse of bonuses, promotions, or the fi88 platform system.
• Suspicious or potentially unlawful activity, including money laundering.
• Use of unauthorised software or attempts to hack the fi88 system.
• Unethical conduct towards other players or fi88 staff.

Users may also request voluntary account closure by contacting the fi88 support team. All valid balances will be returned upon completion of the verification process, subject to applicable terms.

08 Liability Limits

Fi88 provides its platform and services on an "as-is" basis. To the extent permitted by applicable law, fi88 shall not be liable for:

• Any indirect, consequential, or punitive losses.
• Loss of profits, revenue, or data resulting from the use of or inability to use the platform.
• Service disruptions caused by factors beyond fi88's control, including natural disasters, internet infrastructure outages, or actions by authorities.
• Losses resulting from unauthorised access to a user's account caused by the user's own negligence in safeguarding their login credentials.

09 Amendments to Terms and Conditions

Fi88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments will take effect immediately upon publication on the fi88 platform.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest version. Continued use of the fi88 platform after any amendments are published constitutes your acceptance of those changes.

10 Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which fi88 is licensed to operate. Any disputes arising from or relating to these Terms and Conditions shall be resolved through binding arbitration in accordance with the applicable arbitration rules.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these terms and all remaining provisions shall continue in full force and effect.